Refund Policy

🔄 Return & Refund Policy

We want you to feel 100% confident in your purchase. If you're not fully satisfied, we're here to help!

✅ 30-Day Satisfaction Guarantee

You may return your product within 30 days of receiving your order—no questions asked. We offer a full refund if the item meets the return criteria below.

📦 Eligibility for Refund

To be eligible for a return:

· The item must be unused and in the same condition that you received it.

· It must also be in the original packaging.

· You must contact us within 30 days of delivery.

Please note:
Due to hygiene and personal care nature of the product, used items are not eligible for return unless defective.

📬 How to Request a Return

1. Email us at support@miramutt.com with your order number and reason for return.

2. Our support team will provide you with return instructions.

3. Once your return is received and inspected, we will process your refund within 5–7 business days.

❗ Non-Refundable Situations

· Products returned after 30 days of delivery.

· Items that are damaged due to misuse or negligence.

· Items not in their original condition, missing parts or packaging.

💳 Refund Method

· Refunds will be applied to your original payment method (PayPal or credit card).

· You will receive a confirmation email once your refund has been issued.

🌎 Return Shipping

· Customers are responsible for return shipping costs unless the product arrived damaged or defective.

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